by timotr | Feb 26, 2019 | Accounts Receivable Training, Collection Tips, In-house training, Public Seminars, Tips & Techniques
Turning a ‘no’ into a ‘yes’. Do you like being rejected? Didn’t think so. I expect you would say no, and perhaps add, ‘Who does?’.Well, Jia Jiang does, or at least he has established a company and made quite the career out of the benefits of... by timotr | Jan 4, 2019 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Tips & Techniques
Collectors Needed – Joggers Only Need Apply!Let’s face it, most people and organizations don’t want to pay. At the very least, they don’t want to pay on time. There are people in Accounts Payable (the dark side) who may be rewarded for their cash management... by timotr | Nov 19, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, online training, Tips & Techniques
“You can take that invoice and you shove it where…,”. After being very specific about the final resting place for the invoice, small business owner Oscar Reese added a comment that questioned the legality of the collector’s parents. The telephone call between Oscar... by timotr | Oct 24, 2018 | Accounts Receivable Training, Collection Tips, In-house training, Tips & Techniques
Oh…Canada! On October 17, Canada became the second country in the world (after Uruguay) to legalize the production, sale and consumption of Marijuana. In addition to the obvious product, there is a lot of creativity involved in newer merchandise – it is much... by timotr | Oct 4, 2018 | Accounts Receivable Training, Collection Tips, Excuse Terminator, In-house training
What a great question! Management consultant and author Peter Drucker said, “Getting the right answers is a matter of asking the right questions.” Our credit Guru, Ken Young, CCP., CCP Emeritus (in other words, no slouch when it comes to credit) tells us... by timotr | Sep 24, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training
Last Summer, my wife and I discovered a British television series, “New Tricks” which dramatized the work of the UCOS (Unsolved Crime and Open Case Squad). The group is led by Detective Superintendent Sandra Pullman who must manage/supervise/herd and it seemed on...