by timotr | Jun 10, 2019 | In-house training, online training, Public Seminars
Spaghetti, linguine, or garbage? A couple of months ago, I appeared on the stage in a community theatre production of “The Odd Couple”. My role was ‘Roy’, one of the poker-playing friends of Oscar and Felix. If you are not familiar with the movie/play, one of the main...
by timotr | Feb 26, 2019 | Accounts Receivable Training, Collection Tips, In-house training, Public Seminars, Tips & Techniques
Turning a ‘no’ into a ‘yes’. Do you like being rejected? Didn’t think so. I expect you would say no, and perhaps add, ‘Who does?’.Well, Jia Jiang does, or at least he has established a company and made quite the career out of the benefits of...
by timotr | Aug 1, 2018 | Accounts Receivable Training, Collection Tips, In-house training, online training, Public Seminars
Are your emails and messages being ignored? Do you think a stick or two of dynamite would get their attention? Never do anything illegal or immoral, nothing that goes against your personal values when you are collecting a past due account. Some humour can help, with...
by timotr | Jul 12, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, online training, Public Seminars
The following is the latest chapter in a book, “How Would Confucius Collect A Past Due Invoice” How Would Sigmund Freud Collect a Past Due Invoice? We move from a receivables expert who threatened to tell his father to one who wants to know about your...
by timotr | Jan 8, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Public Seminars
(Third chapter in the series “How Would Confucius Collect a Past Due Invoice, How Would Donald Trump?”) How would the Mafia collect a past due invoice? “As I was talking, I noticed him looking at me with more than just the usual eye contact. He kept...
by timotr | Jan 5, 2018 | Accounts Receivable Training, Collection Tips, Email, Public Seminars, Tips & Techniques
In my seminars we have always had a module on writing letters. We have since added a special section for effective e-mail. People make the mistake of using email as if it was the same as a letter or an conversation. It is not. In both cases, I recommend getting closer...
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