by timotr | Apr 27, 2021 | Accounts Receivable Training, Collection Tips, Consulting
“He doesn’t need any training. He collects a lot of money because he’s a total jerk!.’’ * Photo by Icons8 Team on Unsplash That was the response from a senior manager of a collection agency in a moment of candour in response to a recommendation of...
by timotr | Dec 16, 2020 | Accounts Receivable Training, Collection Tips, Consulting, In-house training
“What can you do,” I was asked by a senior manager at a large financial institution, “to improve the collection performance at our bank. We have a very seasoned team as well as dedicated trainers?” “I can tell you in two words,” I said, “Not much.” It was not...
by timotr | Dec 1, 2020 | Accounts Receivable Training, Collection Tips, Consulting, In-house training
How Would Ruth Bader Ginsberg Collect a Past-Due Invoice? You may be aware that I have been working on a book ‘How Would Confucius Collect a Past-Due Invoice’. It contains chapters on the imagined techniques that would have been used by Confucius, Nelson...
by timotr | Oct 5, 2020 | Accounts Receivable Training, Collection Tips, Consulting, online training
Some years back, I was in a discussion with an uncle who was prone to ‘debt amnesia’. Specifically, we were talking about the two hundred dollars he owed me. I told him, ‘Look, if you don’t pay me the money you owe, I’m going to tell everyone else in the family that...
by timotr | Dec 15, 2019 | Accounts Receivable Training, Collection Tips, Consulting, In-house training
Lessons from a fundraiser Kara Logan Berlin list herself as a Development Strategist. She helps people and organisations accelerate fundraising. Kara says that the firms need to be as committed to the act of funding as they may be to the art of the execution of their...
by timotr | Jan 4, 2019 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Tips & Techniques
Collectors Needed – Joggers Only Need Apply!Let’s face it, most people and organizations don’t want to pay. At the very least, they don’t want to pay on time. There are people in Accounts Payable (the dark side) who may be rewarded for their cash management...
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