Our members in Chicago, St. Louis and Update New York are singing the praises of Tim Paulsen’s classes. They have backed that up by incredibly high scores on their evaluations.

Lillian Novak

Vice-President, Education and Marketing, NACM Connect - Miwest

Survive and Thrive – We train people to collect on receivables, fast…and keep their customers

  • Training programs on-site or on-line

  • Consulting to deliver and document the best practices, written, video and testing

  • Provide and tailor collection tools like The Excuse Terminator© to eliminate excuses and improve productivity

Keynotes on several topics are available.

  • SMART Collection Techniques (Save, Manage, Adapt, Raise the Bar & Training
  • Everything I need to know about collections – I learned from the movies!
  • Sex, Lies & Negotiation Techniques (Not to worry, nothing off color!)

All are tailored to the audience and location.

Get the experts you need with In-house training delivered at your site.

Special 4-day Program in Accra, West Africa

October 16 – 19, 2018

More information?

The members of the National Association of Credit Management Connect in Chicago, St. Louis and Upstate New York are singing the praises of Tim Paulsen’s classes, and they have backed that up by incredibly high scores on their evaluations.

Lillian Novak

VP of Education, NACM Connect – Midwest

The seminar in Kuala Lumpur was one of the best I ever attended. Your way of sharing your experience and talent is very practical and real

Adel Abdulla

Bahrain Real Estate Invesement

How may we help you? Our in-house programs are customer tailored to suit your business and your team.

We would be honored to work with you and your team.

I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone with your caliber in terms of professionalism and dedication.

Jean Chidiac

Manager of Collections, Bank Audi

Just a quick note to say that today I helped a client with a collection letter, he didn’t really want to make an insurance claim so he asked me for help designing a collection letter that was strongly worded.

So, I pulled out my copy of “Collect those debts” from 1992.  The pages have yellowed somewhat, but the message remains pertinent and relevant today… I’d say even more than ever… Keep it short and sweet when writing a collection letter.  This book is by far the best resource I could ever recommend.

Is it too late to say “Thank you”?

Michelle Davy

Présidente et Courtier en assurance de dommange des entreprises, CreditAssur Inc