We deliver training to
help your team collect
more money, faster
…and keep your customers.
What do you need?
You may want a live program, delivered anywhere in the world by one of our experts. Perhaps your need is an immediate ‘virtual’ program, with testing? How about some of the best books dealing with effective receivables management?
You will find additional information and links below. Please contact us to begin a discussion or if you have other questions.
In-House Seminar
A half or full day session with benefits to new as well as seasoned staff in accounts receivable. The programs are tailored to your needs, but generally include the following topics:
- Standards of the Profession
- Writing effective e-mail
- Master the collection call
- Handle excuses – the usual as well as those ‘never heard before’
- Effective negotiations
A Virtual Program
There are two versions of our popular program, ‘Collection Certification & Training’, (we call it CAT) Each module contains written material, a video and a quiz of multiple-choice questions. Participants must pass each quiz to move onto the next module and to receive a certificate upon completion of the program.
Classic ‘CAT’ modules
- Rules & Guidelines
- The Telephone Collection Call
- Handle Excuses
- Negotiations
Premium ‘CAT’ modules:
- Rules & Guidelines
- Letters and E-mail
- The Telephone Collection Call
- Handle Excuses
- Negotiations
For more information and to place an order, follow this link https://www.proprofs.com/store/course/?id=4026380
Conference Speaker
Your team or association may be interested in having Tim Paulsen speak at your next national meeting or conference.
Two popular subjects, on their own or combined, include the following:
Kintsugi Collections:
It’s all about 2nd chances! Tim is proud of this program and says it is the culmination of more than 30 years of sessions in 25 countries to more than 23 thousand participants!
To find out more, please visit this link.
Sex, Lies & Negotiation Techniques
Tongue firmly in cheek, but with his eyes on effective collections, Tim shares the highlights of his popular book of the same name.
- Who lies the most, men or women?
- How to take free lessons from the best negotiators in the world!
- What profession lies the most? (You might be surprised.)
- Two ways to beat the lie detector.
- Best sex advice….ever!
Find our more and check out Tim in those boots! Click here.
Books & Software
Our store includes the best books on the subject of effective accounts receivable as well as ‘the excuse terminator’, software for overcoming excuses.
Some of the titles you will find include:
- Paid in Full
- The Reluctant Collector
- Sex, Lies and Negotiation Techniques
- How Would Confucius Collect a Past-Due Invoice
- …and more
For more information and to place an order, click here.
If you are ever looking for an informative, engaging (best story teller in the game) and thought provoking speaker for your A/R & collections team, Tim Paulsen is the person you’re looking for.
Level up your team as we head into an economic downturn and they’ll thank you for bringing him in.
Submit your review | |