During COVID-19, our accounts receivable training programs are virtual.

 

They include scheduled public progams as well as in-house, tailored for our clients.

The Cat is out of the bag!

Perhaps our cat (Collection Certification & Training) program is just what you need? 

  • Virtual online training
  • About four to five hours to complete
  • Videos, material and testing
  • Inexpensive and surprisingly…a lot of fun!

 

Delivered at a time convenient for you

We can tailor and deliver a virtual webinar for your team:

  • Telephone collections

  • Effective e-mail

  • Handle standard and unusual excuses

  • How to collect during this time of COVID-19

  • The upset/irate customer or client

  • How to develop a special voice when on the telephone

 

Training & Certification:

The International Centre for Professional Collections offers a program  that includes, upon completion, designation as a CFCP (Certified Financial Collection Professional).

For more informaton, please visit. 

I have never seen anyone bring in so much energy and excitement to collection.
Halija Jaya

Acting Deputy Managing Director , Perbadanan TAIB

I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone with your caliber in terms of professionalism and dedication.
Jean Chidiac

Manager of Collections, Bank Audi

Let's get started!

Contact Tim Paulsen

Today, right now – it is the perfect time. 

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