During COVID-19, our accounts receivable training programs are virtual.
They include scheduled public progams as well as in-house, tailored for our clients.
Delivered at a time convenient for you
A Tailored Virtual Webinar
Telephone collections
Effective e-mail
Handle standard and unusual excuses
How to collect during this time of COVID-19
The upset/irate customer or client
How to develop a special voice when on the telephone
Training & Certification:
The International Centre for Professional Collections offers a program that includes, upon completion, designation as a CFCP (Certified Financial Collection Professional).
For more informaton, please visit.
I have never seen anyone bring in so much energy and excitement to collection.
I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone with your caliber in terms of professionalism and dedication.