During COVID-19, our accounts receivable training programs are virtual.
They include scheduled public progams as well as in-house, tailored for our clients.
The Cat is out of the bag!
Perhaps our cat (Collection Certification & Training) program is just what you need?
- Virtual online training
- About four to five hours to complete
- Videos, material and testing
- Inexpensive and surprisingly…a lot of fun!
Delivered at a time convenient for you
We can tailor and deliver a virtual webinar for your team:
Telephone collections
Effective e-mail
Handle standard and unusual excuses
How to collect during this time of COVID-19
The upset/irate customer or client
How to develop a special voice when on the telephone
Training & Certification:
The International Centre for Professional Collections offers a program that includes, upon completion, designation as a CFCP (Certified Financial Collection Professional).
For more informaton, please visit.
I have never seen anyone bring in so much energy and excitement to collection.
I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone with your caliber in terms of professionalism and dedication.
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T. R. Paulsen & Associates
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