Ken Young CCP.,
CCP Emeritus.

Our seminars in credit are presented by Ken Young,

He has been a credit management professional for over twenty-five years and has global experience in a broad range of industries including the food (aquaculture and beverage), chemical, manufacturing and transportation sectors.

Most recently he was the Credit & Collection Manager at Pepsi Bottling Group in Canada.

Ken delivered a successful series of credit programs in Kingston and Montego Bay, Jamaica. Recently, was also a part of a team that designed and implemented enhanced strategies for the collections department of a large firm.

Please follow these links to view and download Ken’s articles for successful credit granting:


Please click on any of the following titles to link to the article.

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Start off on the right foot!

To win the race – you have to start right!

Effective collections doesn’t begin with the first notice or collection call, it begins with credit. The objective is NOT to have losses or delinquent accounts, rather to make more sales with a postive influence on the bottom line. That means ‘effective credit granting’.

Credit Seminar – Failure is not an Option!

A keynote, full day or two day program

Ten keys for Success in Credit Management.

The Power of One

Corporate Credit Policy
How to prevent a family feud. Vince Lombardi had it right!

Initial Credit Assessment
Painting the canvass. Is it a Mona Lisa? Putting the puzzle parts together.

Ongoing Credit Assessment & Monitoring
Risk versus reward. What’s your risk tolerance?

Collection Strategy
Set the triggers. Deduction reduction.

Internal Relationships
Expand the influence of the Credit team. Be the voice for your clients.

External Relationships
Who is part of your success group? Calming phrases for irate clients.

Credit Metrics
What’s on your dashboard? How to be a hero.

Client Visits
Jerry Rice knew how to choose. Are you kidding?

Evaluation of Performance and Productivity
If sales are the heartbeat of a company what is credit? Roadblocks are there any?

Staffing and Continuing Education
Don’t lose the fizz. One drop of water. Staying on track.


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Ken is co-author of The Mentor Ship. 

Find our more about the book and download your own free copy.