by timotr | Feb 26, 2019 | Accounts Receivable Training, Collection Tips, In-house training, Public Seminars, Tips & Techniques
Turning a ‘no’ into a ‘yes’. Do you like being rejected? Didn’t think so. I expect you would say no, and perhaps add, ‘Who does?’.Well, Jia Jiang does, or at least he has established a company and made quite the career out of the benefits of...
by timotr | Jan 29, 2019 | Collection Tips
After some thirty years or so of managing and consulting in the credit and collection business, it seems to me that although technology and training are important, the most successful people in Accounts Receivable are those with grit.They may not be the smartest in...
by timotr | Jan 4, 2019 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Tips & Techniques
Collectors Needed – Joggers Only Need Apply!Let’s face it, most people and organizations don’t want to pay. At the very least, they don’t want to pay on time. There are people in Accounts Payable (the dark side) who may be rewarded for their cash management...
by timotr | Dec 6, 2018 | Collection Tips
It is business! The content of your letters and email to your customers DOES NOT MATTER……unless you deal with the format first. Let’s face it, nobody wants to read what you write in business. It is not a love letter or one written by your cousin...
by timotr | Nov 19, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, online training, Tips & Techniques
“You can take that invoice and you shove it where…,”. After being very specific about the final resting place for the invoice, small business owner Oscar Reese added a comment that questioned the legality of the collector’s parents. The telephone call between Oscar...
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