covid

Accounts receivable is challenging during the ‘best’ of times, what about the worst? When the going gets tough...the tough don't...

The Dublin 5ive

Last week in Dublin, I had the pleasure of speaking at the World Credit & Collection Conference. My topic was ‘The Five Mistakes Collection Professionals Never Make’. Are there more than five? Sure, but I only had thirty minutes and besides, the...

mlk

How Would Martin Luther King Jr., Collect a Past-Due Invoice? First things first with Martin Luther King Jr, (MLK). As a great believer in justice and fairness, I believe that first, King would ensure it was a just and reasonable debt. Secondly, through research or...