Hot off our blog – free tips on collection techniques every month.


Subscribe to our mailing list

* indicates required

Email Format

Check some earlier tips below




How Would St. Paul Collect a Past-Due Invoice? He may be well known to many in the present Western world, but back in his day, around 30 to 60 A.D. his contemporaries did not accord him as much respect as given to James and Peter. With my tongue firmly in cheek, I...

read more

South Africa

Looking for an excuse to visit South Africa? Want to hear from the best international experts on Credit & Collections? Here's your chance! The World Credit Congress and Exhibition offers a wonderful opportunity to bring Credit and Collection professionals from...

read more


"I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone within your caliber in terms of professionalism and dedication."
Jean Chidiac,
Collection Manager,
Bank Audi
"As a Gold Advanced Toastmaster, I can't help myself - I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!
Thanks very much."
Carol Crouse,
Credit Manager,
"No excuses! The right training and the right tools and you can eliminate all excuses for being the best you can be, doing the very best you can do. No excuses."
Tim Paulsen
"You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!"
Craig Burkhard,
Vice-President, Lending,
MacDill Federal Credit Union.
Learning about collections is sometimes as misunderstood as collecting itself. Tim Paulsen's approach leaves the learners motivated and confidant, two essential elements to making effective collections."
Gilles N. Therrien
Manager, Process Excellence Customer Relationship Support
Canada Post

RSS Subscribe

  • hoarders March 26, 2020
      In this most interesting time of COVID-19, there  will exceptional and heart-warming actions taken by many, particularly in the medical profession. For some others, not so much. As soon as they announced that isolation and perhaps quarantines were going … Continue reading →