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womenonly
How Would Ruth Bader Ginsberg Collect a Past-Due Invoice? You may be aware that I have been working on a book 'How Would Confucius Collect a Past-Due Invoice'. It contains chapters on the imagined techniques that would have been used by Confucius, Nelson Mandela,...
crayon
The pen is mightier than the sword, but...A seasoned, experienced and dare I say 'grizzled' collection expert shared with me a technique he used when a branch manager for a loan company a few years back.When a long delinquent loan approched the write-off stage where...
I’m gonna’ tell!
Some years back, I was in a discussion with an uncle who was prone to ‘debt amnesia’. Specifically, we were talking about the two hundred dollars he owed me. I told him, ‘Look, if you don’t pay me the money you owe, I’m going to tell everyone else in the family that...
mindthegap
If you think webinars suck, you are right. But, there is a catch. We have learned many lessons during this challenging time of COVID—19. Included is that social distancing is not the same as physical distancing, your Aunt Mildred might have been right about buying a...
emailtrump
Donald Trump is Your Email Audience!When you 'picture' your email audience, it is a good idea to have 'The Donald' in mind for a few reasons. 1.) Your audience has little, if any interest in reading your email. 2.) If you are trying to convince, motivate, otherwise...
webinar ALQ
Collection Techniques During COVID-19: Effective, Creative & Practical. Registration is required, though free. Please follow this link to register and for additional information.
hoarders
In this most interesting time of COVID-19, there will exceptional and heart-warming actions taken by many, particularly in the medical profession. For some others, not so much. As soon as they announced that isolation and perhaps quarantines were going to be...
never
They have never needed us more. The pandemic of COVID-19 not only threatens our individual health, but that of the organizations, both large and small, where many of us work. The very best of you! Perhaps we are not able to perform our usual tasks this week or the...
Elevator Story
You're Pitching, Nobody's Catching! It isn’t easy these days, trying to get your message across to a delinquent customer. It is like trying to deliver a crafted elevator pitch when everyone is on their cell phone. For anyone not familiar with the term, an elevator...
stevie
The Legend of Stevie NickedCharles Ghosn, the former president of Nissan was deliciously in the news recently. He jumped bail in Japan and by hook or crook, maybe special musical instrument crates, perhaps by simply walking out the door, got on board a private jet and...
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- Tariff Wars March 30, 2025“What did you do in the war, Daddy?” Are Tariff Wars a viable excuse for non or delayed payment of an account or invoice? In some cases, sure. In others, no doubt there are customers who use it as an excuse before the first salvo has been fired or even war declared. Either way, it […]timotr
