by timotr | Aug 6, 2019 | Accounts Receivable Training, Collection Tips, Keynote, Tips & Techniques
The Marty McFly Method Back to the Future? In my latest program, “Zen and the Art of Accounts Receivable Management”, I named one of the techniques after the main character in the film, ‘Back to the Future’. Some of you have made hundreds of collection calls and I...
by timotr | Jun 10, 2019 | In-house training, online training, Public Seminars
Spaghetti, linguine, or garbage? A couple of months ago, I appeared on the stage in a community theatre production of “The Odd Couple”. My role was ‘Roy’, one of the poker-playing friends of Oscar and Felix. If you are not familiar with the movie/play, one of the main...
by timotr | May 12, 2019 | Accounts Receivable Training, Collection Tips, In-house training
Accounts Receivable Training “How Would Marshall McCluhanCollect a Past-Due Invoice?” (Note: If you are not familiar with Marshall McCluhan,please go to the end of this article/chapter.) For most of us in the receivables business, there is a message we...
by timotr | Apr 1, 2019 | Accounts Receivable Training, In-house training
How Would Nelson Mandela Collect a Past-Due Invoice? I had a dream, not only to meet Nelson Mandela but to appear on the same platform. Well, it w ill have to remain a dream. Please note the ‘I wish’ in the caption and the date of April First. With his passing some...
by timotr | Mar 14, 2019 | Accounts Receivable Training, Collection Tips, online training, Tips & Techniques
Cheating for Fun and Profit! All parents want the best for their kids. But, in what I can only hope is a classic ‘do as I say, not as I do’, a number of parents figuring the best for their kids was to be accepted into an Ivy League college, were involved in a...