by timotr | Aug 6, 2019 | Accounts Receivable Training, Collection Tips, Keynote, Tips & Techniques
The Marty McFly Method Back to the Future? In my latest program, “Zen and the Art of Accounts Receivable Management”, I named one of the techniques after the main character in the film, ‘Back to the Future’. Some of you have made hundreds of collection calls and I...
by timotr | May 12, 2019 | Accounts Receivable Training, Collection Tips, In-house training
Accounts Receivable Training “How Would Marshall McCluhanCollect a Past-Due Invoice?” (Note: If you are not familiar with Marshall McCluhan,please go to the end of this article/chapter.) For most of us in the receivables business, there is a message we...
by timotr | Mar 14, 2019 | Accounts Receivable Training, Collection Tips, online training, Tips & Techniques
Cheating for Fun and Profit! All parents want the best for their kids. But, in what I can only hope is a classic ‘do as I say, not as I do’, a number of parents figuring the best for their kids was to be accepted into an Ivy League college, were involved in a...
by timotr | Feb 26, 2019 | Accounts Receivable Training, Collection Tips, In-house training, Public Seminars, Tips & Techniques
Turning a ‘no’ into a ‘yes’. Do you like being rejected? Didn’t think so. I expect you would say no, and perhaps add, ‘Who does?’.Well, Jia Jiang does, or at least he has established a company and made quite the career out of the benefits of...
by timotr | Jan 29, 2019 | Collection Tips
After some thirty years or so of managing and consulting in the credit and collection business, it seems to me that although technology and training are important, the most successful people in Accounts Receivable are those with grit.They may not be the smartest in...
by timotr | Jan 4, 2019 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Tips & Techniques
Collectors Needed – Joggers Only Need Apply!Let’s face it, most people and organizations don’t want to pay. At the very least, they don’t want to pay on time. There are people in Accounts Payable (the dark side) who may be rewarded for their cash management...
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