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Old Debt – New Tricks
Last Summer, my wife and I discovered a British television series, “New Tricks” which dramatized the work of the UCOS (Unsolved Crime and Open Case Squad). The group is led by Detective Superintendent Sandra Pullman who must manage/supervise/herd and it...
ignore my email
Are your emails and messages being ignored? Do you think a stick or two of dynamite would get their attention? Never do anything illegal or immoral, nothing that goes against your personal values when you are collecting a past due account. Some humour can...
Freud
The following is the latest chapter in a book, "How Would Confucius Collect A Past Due Invoice" How Would Sigmund Freud Collect a Past Due Invoice? We move from a receivables expert who threatened to tell his father to one who wants to know about your...
sudokocollections
The Sudoko Collection Technique: If you are not familiar with Sudoko, it is a logic-based combination number placement puzzle. The objective is to fill a 9X9 grid with the numbers 1 to 9. Each column, row and sub-grid contain all of the digits, but only once. The...
Be stupid
A few days back, I spent some time in a fair-sized bureaucracy. A uniformed employee was complaining that she was kept much too busy because they were training her to take on additional responsibilities. One of her co-workers suggested she pay heed to the advice her...
How Would Jesus Collect
How Would Jesus Collect a Past-Due Invoice? Seems I can recall a comedian once said that all he wanted was a clear sign or message from God, like a large deposit in his name in a Swiss bank. With respect, if he were here today, how would Jesus collect on a past due...
Willing to take a risk?
Perhaps you have been thinking of a training program to improve your accounts receivables team. There may be some hesitation, after all it is a fair investment of time and money. Well, you would not buy a car without taking it for a test drive or kick the bumpers, you...
reluctant collector
How to be wildly successful when your 'other duties as required' include accounts receivable. Allow me to present three reluctant collectors for your consideration: New Responsibilities for Sally “We’re making some changes,” Sally was informed when she sat down in the...
Your money or your life
(Third chapter in the series "How Would Confucius Collect a Past Due Invoice, How Would Donald Trump?") How would the Mafia collect a past due invoice? “As I was talking, I noticed him looking at me with more than just the usual eye contact. He kept staring at me,...
attachments
In my seminars we have always had a module on writing letters. We have since added a special section for effective e-mail. People make the mistake of using email as if it was the same as a letter or an conversation. It is not. In both cases, I recommend getting closer...