by timotr | Oct 4, 2018 | Accounts Receivable Training, Collection Tips, Excuse Terminator, In-house training
What a great question! Management consultant and author Peter Drucker said, “Getting the right answers is a matter of asking the right questions.” Our credit Guru, Ken Young, CCP., CCP Emeritus (in other words, no slouch when it comes to credit) tells us...
by timotr | Sep 24, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training
Last Summer, my wife and I discovered a British television series, “New Tricks” which dramatized the work of the UCOS (Unsolved Crime and Open Case Squad). The group is led by Detective Superintendent Sandra Pullman who must manage/supervise/herd and it seemed on...
by timotr | Aug 1, 2018 | Accounts Receivable Training, Collection Tips, In-house training, online training, Public Seminars
Are your emails and messages being ignored? Do you think a stick or two of dynamite would get their attention? Never do anything illegal or immoral, nothing that goes against your personal values when you are collecting a past due account. Some humour can help, with...
by timotr | Jul 12, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, online training, Public Seminars
The following is the latest chapter in a book, “How Would Confucius Collect A Past Due Invoice” How Would Sigmund Freud Collect a Past Due Invoice? We move from a receivables expert who threatened to tell his father to one who wants to know about your...
by timotr | May 15, 2018 | Accounts Receivable Training, Collection Tips, In-house training
The Sudoko Collection Technique: If you are not familiar with Sudoko, it is a logic-based combination number placement puzzle. The objective is to fill a 9X9 grid with the numbers 1 to 9. Each column, row and sub-grid contain all of the digits, but only once. The...
by timotr | Feb 27, 2018 | Accounts Receivable Training, Collection Tips, In-house training
How Would Jesus Collect a Past-Due Invoice? Seems I can recall a comedian once said that all he wanted was a clear sign or message from God, like a large deposit in his name in a Swiss bank. With respect, if he were here today, how would Jesus collect on a past due...
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