by timotr | Jan 26, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, sales techniques
How to be wildly successful when your ‘other duties as required’ include accounts receivable. Allow me to present three reluctant collectors for your consideration: New Responsibilities for Sally “We’re making some changes,” Sally was informed when she sat...
by timotr | Jan 8, 2018 | Accounts Receivable Training, Collection Tips, Consulting, In-house training, Public Seminars
(Third chapter in the series “How Would Confucius Collect a Past Due Invoice, How Would Donald Trump?”) How would the Mafia collect a past due invoice? “As I was talking, I noticed him looking at me with more than just the usual eye contact. He kept...
by timotr | Jan 5, 2018 | Accounts Receivable Training, Collection Tips, Email, Public Seminars, Tips & Techniques
In my seminars we have always had a module on writing letters. We have since added a special section for effective e-mail. People make the mistake of using email as if it was the same as a letter or an conversation. It is not. In both cases, I recommend getting closer...
by timotr | Nov 10, 2017 | Accounts Receivable Training, Collection Tips, In-house training, online training
How would Donald Trump collect a past due invoice? Click above to hear sample of Mr. Trump’s collection call Some people make a name for themselves and others make themselves a name. Donald Trump has been on a mission for quite a few years with his name and...
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