We send free tips on collection techniques every month.


Subscribe to our mailing list

* indicates required

Email Format

Sign up for ‘free’ tips



Here are just a few of the titles from the last year:

  • “Play it again, Scam” – How you would ‘think’ you are inoculated if you’ve been taken advantage of once
  • “Breaking Up Is NOT Hard to Do!” Improve your email with more white space
  • “It Never Grows Old” – Negotiation and collection lessons from Peter Pan
  • “Best Toothbrush for Under $10” – Milennials are different and you need to alter your collection approach
  • “The Iceberg Cometh” – What we can learn in collection from the disaster of the Titanic

It’s not too late if you missed out. Order and download “Tipping the Scales”, a collection of the best of the tips from the last few years.

Only $20 plus tax where applicable.


"I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone within your caliber in terms of professionalism and dedication."
Jean Chidiac,
Collection Manager,
Bank Audi
"As a Gold Advanced Toastmaster, I can't help myself - I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!
Thanks very much."
Carol Crouse,
Credit Manager,
"No excuses! The right training and the right tools and you can eliminate all excuses for being the best you can be, doing the very best you can do. No excuses."
Tim Paulsen
"You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!"
Craig Burkhard,
Vice-President, Lending,
MacDill Federal Credit Union.
Learning about collections is sometimes as misunderstood as collecting itself. Tim Paulsen's approach leaves the learners motivated and confidant, two essential elements to making effective collections."
Gilles N. Therrien
Manager, Process Excellence Customer Relationship Support
Canada Post

RSS Subscribe

  • trump November 10, 2017
    How would Donald Trump collect a past due invoice? Click above to hear sample of Mr. Trump’s collection call Some people make a name for themselves and others make themselves a name. Donald Trump has been on a mission for … Continue reading →