A manual excuse terminator for effective receivables management.
This newer version of the Manual Excuse Terminator (on the left) takes up a bit more room on a desk, but it displays all the titles of the excuses.
The two manual excuse terminators, side by side.
The Excuses:
- Our terms are
- Overextended
- New on the job
- Not a priority – busy
- Irate/Angry Customer
- Dispute
- Illness or Vacatin
- Cheque in the mail
- Cheque needs signature/approval
- Bankruptcy
- Customer Service
- The 5ive W questionsplus tips and suggestions for phases of a collection call
