A manual excuse terminator for effective receivables management.


This newer version of the Manual Excuse Terminator (on the left) takes up a bit more room on a desk, but it displays all the titles of the excuses.

The two manual excuse terminators, side by side.

The Excuses:

  • Our terms are
  • Overextended
  • New on the job
  • Not a priority – busy
  • Irate/Angry Customer
  • Dispute
  • Illness or Vacatin
  • Cheque in the mail
  • Cheque needs signature/approval
  • Bankruptcy
  • Customer Service
  • The 5ive W questionsplus tips and suggestions for phases of a collection call