In this most interesting time of COVID-19, there will exceptional and heart-warming actions taken by many, particularly in the medical profession. For some others, not so much.
As soon as they announced that isolation and perhaps quarantines were going to be necessary, the store shelves in my town were empty of toilet paper. I’m not sure what that says about us, but I find it hard to believe Darwin would have awarded us any points for evolution. The sell out of hand sanitizers? Maybe. I noticed that a Danish store seemed to come up with the best solution. They offered one bottle for about $4.00, two for $95.00! Clever.
Some people and of course companies are going to be hoarding cash too, holding back on paying their suppliers. I get it, but it will not be a healthy decision for our economy. Maybe you have seen some of the posters, with signs held up by health care professionals, ‘We stay here for you, you stay home for us’.
This is similar to what Declan Flood of Dublin, Ireland said in a recent interview: ‘You pay us, so we can pay our suppliers, so they can pay you’. We really are in this together.
Declan is just one of the most knowledgeable experts in the world on receivables management are sharing their ideas, free.
We’re going to have a total of 19 (that’s right: 19). The interviews published to date include Declan Flood, as mentioned. There is also Steve Coyle (author of Debt Collection, Stir-Fried or Deep-Fried), out of Kuala Lumpur. He went through a similar situation in Alaska back in the 1980’s. If you are being moved from sales to collections, he has some good advice for you.
There is also an interview with Eugene Joubert from South Africa. His training and his collection business have been virtual for some time. He also shares an interesting suggestion for what all countries should do with their sports ministers during this time of corona.
Visit our site for the audios and/or the transcripts.