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How Would Nelson Mandela Collect
How Would Nelson Mandela Collect a Past-Due Invoice? I had a dream, not only to meet Nelson Mandela but to appear on the same platform. Well, it w ill have to remain a dream. Please note the ‘I wish’ in the caption and the date of April First. With his passing some...
cheating
Cheating for Fun and Profit! All parents want the best for their kids. But, in what I can only hope is a classic ‘do as I say, not as I do’, a number of parents figuring the best for their kids was to be accepted into an Ivy League college,...
rejection
Turning a 'no' into a 'yes'. Do you like being rejected? Didn’t think so. I expect you would say no, and perhaps add, ‘Who does?’.Well, Jia Jiang does, or at least he has established a company and made quite the career out of the benefits of...
GRIT
After some thirty years or so of managing and consulting in the credit and collection business, it seems to me that although technology and training are important, the most successful people in Accounts Receivable are those with grit.They may not be the...
joggers
Collectors Needed - Joggers Only Need Apply!Let’s face it, most people and organizations don’t want to pay. At the very least, they don’t want to pay on time. There are people in Accounts Payable (the dark side) who may be rewarded for their cash...
It is not personal
It is business! The content of your letters and email to your customers DOES NOT MATTER......unless you deal with the format first. Let's face it, nobody wants to read what you write in business. It is not a love letter or one written by your cousin Henry who has been...
mulligan
“You can take that invoice and you shove it where…,”. After being very specific about the final resting place for the invoice, small business owner Oscar Reese added a comment that questioned the legality of the collector’s parents. The...
oh canada
Oh...Canada! On October 17, Canada became the second country in the world (after Uruguay) to legalize the production, sale and consumption of Marijuana. In addition to the obvious product, there is a lot of creativity involved in newer merchandise – it is...
WED
International Excuse Day The Centre for Professional Collections has designated October 23rd as World Excuse Day. Why October 23rd? It is the birthday of "Weird Al Yankovic" who wrote and sings, "The Check's In The Mail" ...
A really good question
What a great question! Management consultant and author Peter Drucker said, "Getting the right answers is a matter of asking the right questions." Our credit Guru, Ken Young, CCP., CCP Emeritus (in other words, no slouch when it comes to credit) tells us...
