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South Africa

Looking for an excuse to visit South Africa? Want to hear from the best international experts on Credit & Collections? Here's your chance! The World Credit Congress and Exhibition offers a wonderful opportunity to bring Credit and Collection professionals from...

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Is it just me?

Is it just me? I don't get it! There are companies out there using email templates based on an original design for letters. E-mail is not just a letter sent electronically. If that wasn’t bad enough, those original letters were written by a guy long since retired....

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hats off

Hats off to your Debtors! In almost any professional baseball game, you will see a player remove their hat and stare inside for a few seconds. If they are an outfielder, they may see notes on where to play the field for a particular batter. If a pitcher, in this case,...

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In a recent segment of 'Under the Influence', with Terry O'Reilly, he tells how In the late 1970's, film producer Brian Grazer was pitching a project, titled 'Splash', about a mermaid washing up on the shores of New York City. All the studios turned him down, year...

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Spaghetti, linguine, or garbage? A couple of months ago, I appeared on the stage in a community theatre production of “The Odd Couple”. My role was ‘Roy’, one of the poker-playing friends of Oscar and Felix. If you are not familiar with the movie/play, one...

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"I have operated in this field for more than 12 years thru many accreditation courses, workshops and sessions…I found it rare to see someone within your caliber in terms of professionalism and dedication."
Jean Chidiac,
Collection Manager,
Bank Audi
"As a Gold Advanced Toastmaster, I can't help myself - I am very picky about speakers – always conducting my own evaluation. Mr. Paulsen was fantastic. He was relaxed, exhibited great timing and demonstrated a wonderful way to get a message across to us. It was Impressive!
Thanks very much."
Carol Crouse,
Credit Manager,
"No excuses! The right training and the right tools and you can eliminate all excuses for being the best you can be, doing the very best you can do. No excuses."
Tim Paulsen
"You delivered a very dynamic, comprehensive collection-specific seminar. Our team continues to use the many techniques provided in your presentation. Your program was a real win for our collection team!"
Craig Burkhard,
Vice-President, Lending,
MacDill Federal Credit Union.
Learning about collections is sometimes as misunderstood as collecting itself. Tim Paulsen's approach leaves the learners motivated and confidant, two essential elements to making effective collections."
Gilles N. Therrien
Manager, Process Excellence Customer Relationship Support
Canada Post

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